Our Approach
At FACE Leawood, itβs all about safety, patient experience, surgical outcome, and overall well-being.
Dr. Umstattd's philosophies on patient care and staff environment come from her previous experiences in healthcare - as a provider, patient, and employee. Trust is #1. Whether it's trust you're receiving true and honest feedback about a requested procedure, trust you place in our team while undergoing a procedure and the recovery that follows, or trust we foster a supportive work environment for ourselves assuring top notch communication among one another - trust is at the center of what we strive for.
Exceptional Results
We strive to provide absolute, top-level results without compromise. Dr. Umstattd is a perfectionist and tailors an individualized operative plan for every patient. We take each patient alongside their concerns and aim for unparalleled results in each aspect of the process.
Patient Advocacy
It starts with information, education, and a thorough understanding of your options. It pairs with an honest and transparent discussion about what we can provide you. We want patients to feel empowered in making decisions about their health and appearance. Having the full range of surgical, non-surgical, injectable, and skin treatments allows us to generate a plan without the potential for treatment bias. During the consultation process, Dr. Umstattd will present her assessment and recommendations and provide patients with the necessary knowledge to make an educated decision about their treatment.
Full Transparency
At FACE Leawood, we provide upfront discussions of all costs, risks, and limitations of any treatment. Every detail from financial to medical to scheduling to recovery is discussed in detail. Before any surgical procedure, there are several in-office appointments and phone calls to ensure the patient is fully prepared for their treatment and recovery process.
Availability & Follow Up
Dr. Umstattd is available 24/7 and all patients are able to reach her via cell. Surgery and its postoperative recovery is a vulnerable process - we understand questions and concerns arise before, during, and after treatment. We are here to answer any and all questions and address any concerns that arise along the way.
All Inclusive
As part of our approach in providing exceptional care, we provide all medical supplies and prescriptions to patients necessary for the recovery process. Everything from instructions on wound care to wound cleaning supplies (gauze, q-tips, etc.) are given to patients to ensure they are fully prepared to care for things while at home.
Ready to discuss your options?
Call or Text: (913) 608-8223